Accessibility Statement for this site

Our Commitment

this site is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards in our design and development process.

Standards Applied

We aim to conform to:

• 🌐WCAG 2.2 Level AA
• 🇺🇸Section 508 of the Rehabilitation Act (United States)
• 🇪🇺EN 301 549 v3.2.1 (European standard)
• 🇺🇸Title II and III of the Americans with Disabilities Act (ADA)

Scope of This Statement

This statement applies to all digital content and services served under the domain:

This includes all webpages, subpages, and content hosted at or under this domain.

Testing & Evaluation

Accessibility is evaluated through a combination of automated and manual processes:

• Automated testing identifies machine-detectable issues (color contrast, missing labels, invalid markup) across every public page.
• Manual testing covers everything automated tools cannot judge on their own: full keyboard-only operation, screen reader testing (VoiceOver, NVDA/JAWS), and verification across Chrome, Firefox, and Safari on both desktop and mobile.
• Ongoing review re-checks these criteria whenever the site changes, so regressions are caught and fixed.

Known Limitations

Despite our best efforts, some content is not yet fully accessible:

• The interactive map showing parking locations is a visual aid built on Google Maps; its pins and controls cannot be fully read by a screen reader. The same parking lot information is always available in the list view alongside the map.
• Promotional banners supplied by third-party advertisers are outside our direct control, and may not always meet the same standard as the rest of the site.

Accessible Alternatives

If you are experiencing difficulty with any part of the website, you may request accessible formats or alternative access through the contact details below.

Feedback & Contact

We welcome your feedback on the accessibility of this site. If you encounter an accessibility barrier, please let us know:

Please use the Contact Us option in the site header to reach the team for this city.

Technical Compatibility

Our website undergoes accessibility evaluations to ensure compatibility across devices and assistive technologies:

• Automated testing covering both mobile and desktop interfaces to identify machine-detectable issues.
• Manual testing to assess aspects that require human judgment, using popular browsers (Chrome, Firefox, Safari) on both desktop and mobile devices.
• Assistive technology compatibility tested with major screen readers (e.g. NVDA, JAWS, VoiceOver) across popular browsers on both desktop and mobile devices.